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The New York State Attorney General, Letitia James, has issued guidance for 23andMe customers following the company's recent bankruptcy filing. Customers are advised to delete their genetic data and destroy DNA samples stored by the company. This advice comes as 23andMe, known for its saliva-based DNA testing kits, announced plans to sell its assets through a court-approved reorganization plan. Concerns about the security and privacy of sensitive consumer information have been heightened due to these developments.
Attorney General James emphasized the importance of protecting genetic data, urging New Yorkers to take immediate action. Customers can log into their accounts and follow specific steps to permanently delete their data and change consent preferences regarding research use, as detailed by James' office. According to FOX 5 NY, this move is crucial as New Yorkers' genetic data is considered sensitive information that must be safeguarded.
The company, which has faced significant challenges, including a 2023 data breach affecting nearly seven million customers, is under scrutiny. Despite assurances from 23andMe about data protection, experts warn of ongoing risks, especially with new ownership uncertain. As reported by Wirecutter, the California Attorney General has also advised customers to delete their data due to the company's financial instability.
23andMe has received $35 million in debtor-in-possession financing to support operations during the bankruptcy process. However, the future handling of customer data remains a concern. The Washington Post highlights that the company's privacy statement treats genetic data as a company asset, which could be accessed, sold, or transferred during bankruptcy proceedings. Customers are encouraged to act swiftly to protect their data.