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In Poughkeepsie, workers from Summit Health and Optum are calling for improved treatment and working conditions. Employees, represented by United Healthcare Workers East, are advocating for changes in healthcare benefits, patient care, and management practices. The call for action comes amid concerns about the quality of care and rising healthcare costs in the Hudson Valley.
Optum, a subsidiary of UnitedHealth Group, has been expanding its presence in the region, acquiring medical practices like CareMount Medical and Crystal Run Healthcare. This expansion has led to complaints from patients and workers alike. According to Congressman Pat Ryan's community inquiry, many patients reported declining quality of care, increased fees, and poor customer service since Optum's takeover.
Congressman Ryan has been vocal about these issues, leading community speak-outs against Optum's practices and the potential Medicaid cuts proposed by President Trump. He emphasized the need for affordable and quality healthcare, stating, "Our community is standing up with one voice because we refuse to let the harm continue."
The inquiry also highlighted the impact on Optum employees, who reported being overworked and undervalued. Layoffs and chaotic work schedules have led to staff burnout, affecting patient care. Ryan has submitted the inquiry's findings to the Department of Justice, Health and Human Services, and the Federal Trade Commission for further investigation.
As the situation unfolds, workers and patients in the Hudson Valley continue to push for changes that prioritize quality healthcare over corporate profits.